At mensivystyle.com, we are committed to providing a seamless and efficient shopping experience. Please review the following information regarding orders and shipping.
Order Processing
Orders placed before 12:00 PM EST Monday through Friday are typically processed and shipped within one to two business days. Orders placed after this time, on weekends, or on holidays will be processed the next business day. You will receive a shipment confirmation email with tracking information once your order has been shipped.
Shipping Methods and Delivery Times
We offer a range of shipping options to meet your needs:
- Standard Ground: 3-7 business days
- Expedited 2-Day: 2 business days
- Overnight: 1 business day (Order by 12:00 PM EST)
Delivery times are calculated from the time your order ships and may vary depending on your location. Please note that these are business days (Monday through Friday, excluding holidays). Shipping options and fees will be displayed at checkout.
Shipping Destinations
We are pleased to ship to all 50 U.S. states, as well as to Puerto Rico, the U.S. Virgin Islands, and APO/FPO addresses. At this time, we do not ship to P.O. boxes.
Order Tracking
To track your order, simply click on the tracking link provided in your shipment confirmation email. You may also track your order by logging into your account.
Shipping Charges
Shipping charges are based on the selected shipping method and the total weight of your order. All applicable shipping fees will be clearly displayed before you finalize your purchase.
Order Changes and Cancellations
We process orders very quickly to ensure fast delivery. If you need to change or cancel an order, please contact us immediately. We will make every effort to accommodate your request if the order has not yet entered the shipping process. Unfortunately, we cannot make changes once an order has been shipped.
International Orders
For orders shipped to Puerto Rico, the U.S. Virgin Islands, and APO/FPO addresses, please allow additional time for delivery. Customers are responsible for any applicable customs duties, taxes, or fees, which are not included in the merchandise total or shipping charges.
Damaged or Lost Packages
If your package arrives damaged, please refuse the delivery if possible and contact us immediately. For lost packages, we will initiate a trace with the carrier. We kindly ask that you allow appropriate time for the carrier to complete their investigation.
Returns
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unworn, unaltered, and unlaundered merchandise with original tags attached within 30 days of receipt for a refund or exchange. Original shipping charges are non-refundable. Return shipping fees are the responsibility of the customer unless the return is due to our error.
For further assistance, please visit our website.